Privacy notice.
How Orion's Arm Software Solutions collects, uses and protects personal information supplied through this website.
Draft for review · Verify with a legal adviser before publishing
Last updated: August 2026
Who we are
Orion's Arm Software Solutions is a trading name of Orion's Arm Limited ("we", "us"), the data controller for personal information collected through this website.
Registered in England and Wales, company number 16542141. Registered address: 28 Woodland Road, London N11 1PN. Contact: orionsarmsoftwaresolutions@gmail.com.
We comply with the ICO rules applicable to our current activities. Because we do not currently retain personal information as part of our operating activities, we are not currently required to pay the ICO data protection fee. If we begin retaining personal information, we will reassess our obligations before that processing begins and pay the fee where required.
What we collect
When you submit the Project Briefing form or contact us by email, we collect the information you choose to provide — typically your name, organisation, work email, preferred contact method, and the details of your enquiry, together with any document you attach.
We do not use advertising trackers, and we do not collect analytics or profiling data through this site.
How we use it and our lawful basis
We use your information solely to respond to your enquiry, arrange discussions, prepare proposals and provide our services.
Our lawful basis is our legitimate interests in responding to enquiries about our services and, where we enter into a contract, the performance of that contract. We do not use your information for marketing without your consent.
Processors and where data is held
The website does not save project-brief submissions to a database. It prepares the information for the sender to transmit through their own email service.
An email sent to us will be processed by the email providers used by the sender and Orion's Arm. We use that information only to review and respond to the enquiry.
Retention
We do not currently retain personal information as part of an enquiry database or marketing system. Email enquiry information is removed when it is no longer needed to respond.
If you ask us to erase your personal information, we will do so unless UK data-protection law permits or requires us to retain specific information. We will explain any such exception when responding to the request.
Sharing
We do not sell your personal information. We share it only with the processors described above, or where required by law.
Your rights
Under UK data protection law you have rights to access, rectify, erase, restrict or object to the processing of your personal information, and to data portability where applicable.
To exercise any of these rights, contact orionsarmsoftwaresolutions@gmail.com. You also have the right to complain to the Information Commissioner's Office (ico.org.uk).
Changes
We may update this notice from time to time. The date of the latest revision is shown above.
